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Parent help

Short answers to the questions parents ask most. If something here does not match what you see, please tell us.

  • Create or edit a child profile

    Open Child profiles, choose Add a child, then give a first name, an age group and a picture. You can change any of it later.

    Child profiles
  • Switch between children

    Open the parent menu at the top right and choose Switch child profile. Each child keeps their own favourites and their own place in a story.

    Child profiles
  • Find stories that suit an age

    Stories are matched to the age group on the child's profile, so the shelves a child sees are already suitable. Parents can browse everything from Discover.

    Discover
  • Search and filter

    Type at least three letters into the search box and suggestions appear as you type. You can also narrow by age, mood or category, and your words stay in the box while you adjust the filters.

    Browse bedtime stories
  • Reading and listening

    Open a story and choose Read to see the words, or Listen when a recording is available. Both keep their own progress, so listening does not disturb where you were reading.

  • Picking up where you left off

    Tiger Tome remembers the last place automatically. Reopen the story and choose Resume; choose Start again to begin from the beginning.

    My stories
  • Favourites

    Tap the heart on a story to keep it. Favourites belong to the child who saved them.

    Favourites
  • Reading and listening history

    My stories shows what has been read and listened to recently, and what is still unfinished. You can clear it whenever you like.

    My stories
  • Appearance settings

    Switch between light and dark using the button in the header, and change text size and comfort options while reading.

    Parent settings
  • A story with no narration

    Not every story has a recording yet. When there is none, the Listen button is simply not offered — the story can still be read.

  • Resetting a password

    Choose Forgot password on the sign-in page and follow the link we email you. The link works once and expires.

    Reset your password
  • Keeping the account secure

    Only adults hold an account; children never sign in. Use a password you do not use elsewhere, and sign out of shared devices from parent settings.

    Parent settings
  • Adding Tiger Tome to an iPhone or iPad

    Open Tiger Tome in Safari, tap the Share button at the bottom of the screen, scroll down and choose Add to Home Screen, then tap Add. Tiger Tome then opens in its own window.

  • Adding Tiger Tome to Android or a computer

    In Chrome or Edge, open the browser menu (three dots) and choose Install app or Add to Home screen. If an Add option appears at the bottom of Tiger Tome, you can tap that instead. It is still the website — it simply opens like an app.

  • When Tiger Tome is offline

    Stories need an internet connection. If the connection drops, Tiger Tome shows a calm offline page instead of pretending a story is available, and your place in a story is saved again once you reconnect.

  • Contacting support

    Email the team and tell us the story or page involved. Please never send passwords or codes.

    Contact Tiger Tome
  • Deleting the account

    You can remove your account and your family's records yourself. It cannot be undone.

    Account deletion
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